Join Our Global Team & Lead Operational Excellence!

On behalf of our client, a fast-growing, women-led company redefining the online retail space, we’re looking for a sharp, proactive Operations Lead to drive efficiency, lead remote teams, and elevate performance across logistics, sales, customer service, and tech.

About the Role:

Lead Cross-Functional Operations: Oversee day-to-day operations, manage a global remote team, and ensure seamless workflows across departments.

Optimize Systems & Processes: Streamline order fulfillment, customer service, and vendor management with a data-driven mindset and tech-forward approach.

Support Business Growth: Collaborate with leadership on strategies to enhance efficiency, scalability, and cost-effectiveness.

Manage Remotely with Impact: Champion collaboration, clear communication, and productivity within a fully distributed team.

What We Offer:

• Competitive monthly compensation in USD

• Full-time role (40 hours/week)

• Independent contractor position with worldwide remote flexibility

• Women-led, values-driven company culture

• Strong potential for long-term growth and leadership

Ideal Candidate:

Operations Pro: Bachelor’s degree in Business Administration, Marketing, Supply Chain Management, or a related field. You bring experience leading operations in e-commerce or retail.

Strategic & Analytical: You thrive on optimizing systems, solving problems, and building scalable workflows.

Remote Team Leader: Proven success managing remote teams with excellent communication and collaboration skills.

Tech-Savvy: You're comfortable using platforms like NetSuite, Shopify, Trello, and Microsoft Office.

Communicator: Fluent in English with strong written and verbal communication skills.

Day-to-Day Responsibilities:

• Lead and support remote team members across departments

• Analyze and improve operational workflows and systems

• Oversee logistics, vendor relations, and customer service operations

• Collaborate cross-functionally to align processes with company goals

• Identify opportunities for automation, cost reduction, and growth

• Ensure smooth internal communication and team coordination

Let’s Connect!

We’re an equal opportunity employer that celebrates diversity and empowers individuals to grow. If you’re ready to lead with purpose and help scale a mission-driven e-commerce brand, we’d love to hear from you.